![]() Those models have specific update instructions in their user guides. after the application calls InitSpokesRuntime(). Plantronics HUB for Windows and for MAC YouTube Video: How to Update Your Headset Firmware Through macOS (1:47) YouTube Video: How to Update Your Headset Firmware Through Microsoft Windows (1:30) Note that some models are exceptions to this rule. We need the app logs including and what follows after the application is launched i.e. If the above is correct, could you upload the application logs reproducing the issue (if required) to our FTP site at the following location - you will not need any credentials to do so: Issue is not seen in the same environment as above but PRIOR to the Windows 10 OS update Windows 10 with latest Feb 2019 OS updates and Plantronics C310 USB headset attached to the PC AND Spokes3GSDK module IS enabled in the appĤ. If the service is running, click on Restart or Resume option. In the Run Command box, type services.msc and click on the OK button On the Services screen, right-click on Windows Audio and click on Start (in case the service is not running). Issue is seen, fairly easily reproducible with: Right click on the Windows 10 Start button and then click on the Run option in the menu that appears. You do not have an instance of Plantronics Hun running on your machine when you see the issueģ. Your application implements native integration with Plantronics Hub SDK 5 (Spokes.dll)Ģ. Is NOT reproducible on Windows 8 and Windows 7.įrom the description of the issue you reported, if I understand correctly:ġ. Was NOT reproduced before on same PC with Plantronics C310 USB connected to PC, but before latest Windows 10 updates. Opening the Microphone properties Click on the Enhancements tab in your Microphone Properties. Opening Microphone Properties Now head over to the Recording tab, then right-click on your Microphone and click Properties. Is NOT reproducible on same PC if Plantronics C310 USB connected to PC, but app is built with Spokes3GSDK module disabled (InitSpokesRuntime and etc. Press and hold the Windows key then press the R key to open the Run program. Is NOT reproducible on same PC if disconnect Plantronics C310 USB from PC and use same app. Reproduces on multiple "Windows 10 + OS updates + Plantronics C310 USB" PCs. Search: Plantronics Headset Mute On Mute Off. NET Framework 3.5 and 4.7.2 for Windows 10 Version 1809 for 圆4 (KB4486553)Īpp that uses (registers on ISessionManagerEvents and IDeviceEventsCallback) Plantronics Hub SDK 5 (Spokes.dll),īegan constantly asyncronously crashing after app start (after InitSpokesRuntime()) if running on Windows 10 with latest Feb 2019 OS updates and Plantronics C310 USB headset plugged-in to PC. and receives calls without issue and mute works as it is intended We have a Plantronics Blackwire 300 DA headset and it wont unmute once its muted when Teams is running A battery meter that conveniently displays. (Right-click that heading and choose the Disk I/O at startup and CPU at startup columns to see even more details, as shown in the screenshot above.* 2019-02 Cumulative Update for Windows 10 Version 1809 for 圆4-based Systems (KB4482887) The performance impact of each entry in the list is categorized as Low, Medium, or High in the Startup Impact column. That tab displays a startlingly long list of programs that have been configured to start up every time you turn on your PC. (If you don't see any tabs, click the More details link at the bottom to expand Task Manager to its full glory.) To start, press Ctrl+Shift+Esc to open Task Manager and then click the Startup tab. Windows 10 offers control over a wider range of auto-starting programs directly from Task Manager. In older Windows versions, you probably became accustomed to managing a limited selection of these nuisances using the Msconfig utility. But other auto-start programs are simply resource-draining vampires, placed there by program developers who decided their little icon in the system tray should always be visible, even though you rarely use their software. How to download the Planctocis hub for your Windows machine.
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